Within SIPS you have the ability to permanently delete a case. This action cannot be undone, so it's a good idea to confirm you no longer need the case data before proceeding. Below is a step-by-step walkthrough of how to permanently delete a case. The case we will permanently delete is titled Test. We will start on the Your Case List Landing page.
Related Articles & Sections: Understanding your Case Capacity, Decactivating A Case, Adding A New Case, Getting Started
Step 1: View All Cases: Click on the green View All Cases button located underneath the Your Case List heading. 
Step 2: Del: Click on the green Del button located next to the case you would like to delete. 
Step 3: Permanent Deletion: After clicking on the green Del button, a sipsplanning.net text box will come up and ask, "Are you sure you would like to permanently delete this recommendation?" Click the OK button to permanently delete the item. 
Step 4: Case List: SIPS will automatically delete the case. Take note that the case is no longer part of the list.
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