Articles
Accessing A Case
Below is the step-by-step guideline for accessing your case list and accessing a case from the log in page. Step 1: Logging In: Log into SIPS. Step 2: Welcome Page: To navigate to the Your Case List screen, you have two option...
Adding More Rows to the View All Cases Page
To edit how many rows you would like to see on the View All Cases page, all you need to do is manually tell SIPS how many cases you would like to see per page. This feature can be edited on the View All Cases Page. Below is a step-by-step guideli...
Searching for a Case
There are 2 different ways to search for a specific case in SIPS. One way is clicking on search using selection button underneath the main dashboard on the Your Case List page. This will redirect you to the text box Search for Case. The other way...
Deactivating a Case
From the client information page, you have a capability of deactivating a case. Below is the step-by-step guideline for deactivating a case starting from the login page. Step 1: Log In: Log into SIPS. Step 2: Welcome Page: To navigat...
Deleting a Case
Deleting a case in SIPS can be a crucial task, whether it's for correcting errors, removing outdated data, or ensuring data security. Before deleting any data, it is wise to back up your data. This ensures that you can restore the case if need...
Understanding Your Case Capacity
If you subscribe to a level of maximum plans in SIPS and find that you are out of capacity to add more, you can upgrade your subscription or delete old cases to get back under the maximum. If you are over or out of capacity, you simply won’t be...